Emser has a beautiful Showroom in West Orlando. The staff is knowledgeable and friendly and will help you find what you're looking for; it will help if you bring ideas, pictures, etc. since choosing Tile is, or can be, complicated and a bit overwhelming but it's not Emser's fault. It is more that there is so much gorgeous tile to from which to choose! This company was always willing to answer our questions, help us put together ideas and encourage our creativity. I have only the best memories of their assistance in choosing our flooring in 2023. I will caution any homeowner that most of the tile companies that we have dealt with across the past few years... read full review
April 2024
We have worked with Emser tile for numerous years and have always been treated with the "above and beyond" treatment that everyone hopes for. Kelly (our sales rep) is responsive and always willing to help with his knowledge and experience. Jammy is always a source of wisdom when it comes to customer service. Thank you for all you do for us.
June 2023
Slightly irritated by this company. I don't know how Tracy Landsdell is an operations manager. It's really hard to get her to respond or do anything for you. If shes too busy can you get her an assistant? Also, It's kind of like she has no brain. Sorry but not sorry. You ask a simple question and it's like talking to a brick wall, I would think operations managers should be able to problem solve and find solutions. Or maybe go out of their way to make a customer happy. THIS IS NOT an operations manager!I am so about to take my business elsewhere.
Emser has a beautiful Showroom in West Orlando. The staff is knowledgeable and friendly and will help you find what you're looking for; it will help if you bring ideas, pictures, etc. since choosing Tile is, or can be, complicated and a bit overwhelming but it's not Emser's fault. It is more that there is so much gorgeous tile to from which to choose! This company was always willing to answer our questions, help us put together ideas and encourage our creativity. I have only the best memories of their assistance in choosing our flooring in 2023. I will caution any homeowner that most of the tile companies that we have dealt with across the past few years... read full review
We have worked with Emser tile for numerous years and have always been treated with the "above and beyond" treatment that everyone hopes for. Kelly (our sales rep) is responsive and always willing to help with his knowledge and experience. Jammy is always a source of wisdom when it comes to customer service. Thank you for all you do for us.
Slightly irritated by this company. I don't know how Tracy Landsdell is an operations manager. It's really hard to get her to respond or do anything for you. If shes too busy can you get her an assistant? Also, It's kind of like she has no brain. Sorry but not sorry. You ask a simple question and it's like talking to a brick wall, I would think operations managers should be able to problem solve and find solutions. Or maybe go out of their way to make a customer happy. THIS IS NOT an operations manager!I am so about to take my business elsewhere.