About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses on West Colonial Drive in Orlando is a highly regarded eye care provider. Customers consistently praise the friendly and professional atmosphere created by the staff, including the doctors, managers, and employees. Many patients highlight the welcoming nature of Miss Tyreese, who assists with appointments and provides excellent customer service, along with Miss Rebecca, who helps with post-exam procedures and contact lens discussions. Dr. Jean-Baptiste is also commended for her kindness, attentiveness, and expertise in eye care. Customers appreciate the thoroughness of the eye exams and the staff's willingness to address any concerns or questions. The staff is helpful and friendly, offering information without aggressive sales pitches, which customers find refreshing. The manager, Alex, is praised for going above and beyond in assisting with defective sunglasses, while Ms Rita is recognized as a sweetheart who will assist with anything or find someone who can. The staff’s patience and helpful attitude make every visit enjoyable. Patients also note that the staff makes the process smooth, from checking in to selecting frames and signing up for the "EyeCare Club." Despite occasional waits or minor issues like prescription discrepancies, the staff's quick problem-solving and genuine care keep customers satisfied. Overall, the store's dedication to providing a positive, comfortable experience is clear, with staff members like Kristy, the GM, and the eye technician offering excellent service. Whether it’s a first-time contact lens wearer or someone returning for glasses, the team ensures a thorough and pleasant visit.
I I love the way the young lady made me feel comfortable and right at home she took her time with me she was very pleasant to work with and I can't wait to continue treatment or therapy with her if needed. Her name is Tyrese the technician
Rebecca was AMAZING! I left this location feeling like I made a new friend! She was very knowledgeable about products and recommendations! The entire staff here was welcoming and kind. It needs to be noted how clean this location is kept! Even the bathrooms were in prestige condition!
Tyreese was patient, explaining each step of the examination. Dr. Jean Baptiste was knowledgeable, quickly recognizing all the adjustments that had been made to my previous prescription to fit my activities. Rebecca was thorough, walking me through the costs, discounts, copayments, and coverages available to me. They are a good team, looking out for each other without fuss.