About A1 Septic Service
A1 Septic Service is a family-owned business that specializes in replacing, repairing, and pumping septic tanks and drainfields. They also clean main line clogs and provide advice on proper septic maintenance. Customers consistently praise their excellent and communicative customer service, noting the niceness of the team. Their prices are considered reasonable, often offering savings compared to other companies. The company is known for its timeliness and helpfulness, often able to assist with urgent situations within 24 hours when others could not. A specific product recommended by the team is K-37 septic treatment, available at Home Depot or Lowe's. Customers have shared positive experiences, highlighting their professionalism, detailed explanations, and a willingness to go the extra mile. The team’s professionalism and knowledge make them a trusted choice for septic needs. Recently, customers have appreciated the quick response and thorough service provided by A1 Septic. One customer mentioned that after encountering a mechanical problem, the retired owner and his son returned the next day to personally resolve the issue, taking the time to explain what happened and why. They worked to resolve the problem to full satisfaction. Another customer, who has used their services for over 10 years, praised the prompt response to an email inquiry and the same-day service provided by an experienced and courteous driver. The driver was careful to avoid damage to property, lawn, or shrubs and took extra time to verify the system was draining well without any clogs or backups. Customers also commend Freddie and the crew for their helpfulness, often going above and beyond, even after hours or during holidays, making them the preferred choice for septic needs.
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Angel with A1 Septic was outstanding from start to finish. He performed a septic tank pump-out and inspection and took the time to thoroughly explain the condition of the system and answer all of my questions. He was professional, knowledgeable, honest, and very courteous throughout the entire process.
I appreciated how detailed he was during the inspection and how clearly he explained his findings and recommendations without any pressure. The work was completed efficiently, and everything was left clean when the job was finished.
If you’re looking for a reliable septic company that provides excellent customer service and quality...read full review
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Septic Angel did an outstanding job! He completely unclogged our lines, thoroughly pumped out the septic tank, and took the time to educate both me and my wife on how the entire system works. He was professional, knowledgeable, and answered all of our questions. We really appreciated the honesty and attention to detail. The service was completed efficiently, and we are extremely satisfied with the results. I highly recommend Septic Angel to anyone needing septic service!
I hired A-1 for a drain field replacement, and it was one of the best experiences I have had with any service, of any kind. Tom gave me a very reasonable estimate--much better than two of the larger septic companies had provided. He patiently managed the permitting process (the county had an 8 week backlog), and sent highly professional installation and backfill crews. Installation one day, backfill the next. Done. And with minimum possible disruption to my back yard. They even removed and carted off, for a nominal charge, an old iron pipe set in concrete that had been a backyard eyesore for 27 years! (See photos.) Highly recommended. Five stars.