About JCPenney
JCPenney, a leading apparel and home furnishing retailer, offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, and more. Customers praise the helpful staff, including managers, who provide excellent service and expertise. The store's beauty concept, JCPenney Beauty, offers a variety of skincare, makeup, and beauty products from popular brands. While some customers have noticed a decline in quality and selection over the years, others still find great value in the store's private brands and are satisfied with the durability of their purchases.
First and foremost, I want to express my admiration for the incredible deals they offer. Secondly, there’s this young lady named Marissa. She’s incredibly sweet and bubbly. However, she seemed a bit disheartened when a woman came rushing towards her, yelling at her about not being able to accept a coupon online. The woman was visibly upset and threatened to go to corporate. Despite the chaos and the fact that there were many other people behind us, Marissa remained composed and calm. It takes a lot of self-control to stay composed in such a situation.
With a big family like ours and a few last-minute photo requests, we were incredibly grateful for the seamless booking and photography experience at our local JCPenney Portraits studio. From start to finish, everything felt smooth, organized, and welcoming.
We especially want to recognize Chrissy, who was absolutely wonderful. She was kind, professional, and made our entire family feel comfortable right away. She happily incorporated poses we had in mind while also guiding us with her own creative ideas, which made our short session both efficient and productive.
By the end, we were beyond pleased with the beautiful variety of photos she captured. We left...read full review
This 5 star review is for the portrait department - specifically Tiffani who took our photos. She matched our energy and gave great directions to make our photos better. Also kudos to the woman who was working the front desk but I didn't get her name.