Family First Primary Care & Pediatrics provides exceptional care with a compassionate and attentive staff. The new patient coordinator is highly praised for her kindness and dedication to ensuring a smooth experience. Dr. Butler is recognized as a very caring professional who takes her time to discuss health concerns and provide thoughtful solutions. Patients appreciate the respectful and helpful care from the doctors and staff, as well as valuable referrals to specialists when needed. While there may be unexpected long waits once called back to the room, patients feel that the personalized attention and exceptional care received at this practice make it worthwhile. The staff is always polite and helpful, and many would gladly wait for their turn to receive quality care. Overall, patients value the attention given to their health and the family-friendly environment.
Dr. Butler is a very caring professional. I'm 73 and have never been treated so well. She takes her time to go over my records and provide answers and solutions for my health care needs. My thanks goes out to Haley too, I appreciate your extra care. The staff are always polite and helpful. I would gladly wait my turn if I had to, but after multiple visits this hasn't been an issue. I am seen in a timely manner. Please don't let selfish, impatient people turn you away from here
Good doctors but unexpectedly long waits once called back to the room. I hate having to call because when I leave a message, the call is never returned, so I have to just keep calling until I get through to someone. Wish I would have looked up reviews before selecting this office.
Dr Butler is amazing, she is so caring and encouraging. She makes sure to take her time and discuss problems with you and really cares about what is best for you. We have several people in our family with slightly complex medical issues and she always takes into account how we feel in planning care and asking sure that everything is covered. She is amazing with my children and is prompt to respond to messages. Sometimes we have to wait a little bit at the office bit I would much rather wait a little and have a Dr that cares then be on time and someone rushes me out!
I would highly recommend her!!!
1075 Oakleaf Plantation Parkway Suite 108, Orange Park, FL 32065
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