About Massey Services Pest Control
Massey Services Pest Control provides a thorough pest prevention program aimed at keeping pests out of homes. The company focuses on the exterior of homes where pests live and breed, effectively removing conditions that attract them without relying on indiscriminate pesticides. Customers appreciate the professionalism, knowledge, and friendliness of the company's technicians. They are often described as polite, courteous, and punctual, with many calling ahead to confirm appointments. Clients value the helpful information technicians share on preventing pest issues. The commitment to customer service and effective pest prevention has resulted in strong recommendations from satisfied customers. Recent feedback highlights the exceptional service from representatives like Mike, who was praised for his knowledge, attention to detail, and friendly demeanor. Customers expressed gratitude for his efforts, stating they felt valued and appreciated. Another employee, Cassie, received commendations for her understanding approach and ability to address client concerns, instilling confidence in their pest control plans. The combination of knowledgeable staff and a focus on customer satisfaction continues to enhance the company’s reputation in the community.
I would like to commend Massey Termite Services for their 5 STARS Excellent customer service. I recently had some concerns regarding services and billing. After contacting the office, I received a prompt return call from Ms. Antonieta, a representative I believe is based in the San Antonio, TX office. She was professional, attentive, and addressed my concerns thoroughly. Together, we resolved the issues and made the necessary corrections. As a business owner, I truly appreciate the level of customer service she provided. Massey Services is fortunate to have Ms. Antonieta on their team—she retained a customer who had been considering leaving.