We had to say goodbye to our beloved Yorkie, Mishka, and I can’t thank UrgentVet West Orlando enough for the kindness and compassion they showed us. Everything was done so gently and thoughtfully. They gave us a private, cozy room for our farewell. Our sweet girl was brought to us in a blanket after the catheter was placed, so we could spend more time holding her. Then the veterinarian came in, explained everything, and gently administered the medication through the catheter. Mishka peacefully fell asleep in our arms, without pain. It was heartbreaking, but the way they handled everything made it a beautiful and dignified goodbye. We are deeply grateful.
June 2025
When our dog needed urgent care, this clinic was incredible. They saw us immediately—no long wait, no unnecessary delays. The staff was efficient, professional, and incredibly kind. You can tell they genuinely care!
February 2026
Really good communication, we were frequently updated on progress, and the call today to check on him was caring. I think anyone who owns a cat can understand the next statement - I’m just a bit disappointed that after charging 2k, they wouldn’t administer the first dose of one of the 2 meds that didn’t require food. I’d return notwithstanding, they were very thorough.
We had to say goodbye to our beloved Yorkie, Mishka, and I can’t thank UrgentVet West Orlando enough for the kindness and compassion they showed us. Everything was done so gently and thoughtfully. They gave us a private, cozy room for our farewell. Our sweet girl was brought to us in a blanket after the catheter was placed, so we could spend more time holding her. Then the veterinarian came in, explained everything, and gently administered the medication through the catheter. Mishka peacefully fell asleep in our arms, without pain. It was heartbreaking, but the way they handled everything made it a beautiful and dignified goodbye. We are deeply grateful.
When our dog needed urgent care, this clinic was incredible. They saw us immediately—no long wait, no unnecessary delays. The staff was efficient, professional, and incredibly kind. You can tell they genuinely care!
Really good communication, we were frequently updated on progress, and the call today to check on him was caring. I think anyone who owns a cat can understand the next statement - I’m just a bit disappointed that after charging 2k, they wouldn’t administer the first dose of one of the 2 meds that didn’t require food. I’d return notwithstanding, they were very thorough.