About Sheds by graceland
Reviews for Sheds by graceland
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Sheds by Graceland offers strong, well-built sheds and portable cabins, with many customers satisfied with their quality. Delivery is usually on time, and staff are friendly and respectful. Some customers appreciate the good service and knowledgeable delivery personnel. However, experiences with customer service vary; some feel the staff lack enthusiasm and care. There have been issues with damages during shipping and delays in service, which upset some buyers, especially for larger, more expensive buildings. Despite this, many find the sheds worth the wait and recommend shopping there. Overall, Sheds by Graceland is a place for quality structures, but improvements in customer service could enhance the experience.
I ordered a shed and when it was delivered, the roof was damaged by the shipping carrier. Also the added extra loft space on the wrong end of the building. and the driver couldn’t anchor the building upon delivery. They had to return the next day. Now I’m told the service guy may be out in the next couple of weeks. This is unacceptable for an 8k + building. This was my 3rd building from them. 1st one was great, downhill from there. I do not recommend!
I love my Graceland Portable Cabin... I've had mine little over a year now and the people are always nice and respectful with you if you call in over the phone to make your monthly payment... Love Graceland Portable Buildings... Thank You Guys!!!!
Not enough customer service. Both people working there acted like they didn't care to much to sell anything. Better customer service is definitely needed. I will be buying some where else because of this. Thank you!