About PetSmart Grooming
PetSmart Grooming is a premier destination for pet owners seeking top-notch grooming services for their furry friends. With academy-trained Pet Stylists possessing over 800 hours of hands-on instruction, they excel in bathing, trimming, and styling dogs and cats of all breeds and sizes. The Grooming Salons offer a range of services, including full-service grooming, bathing, and express options for nail trim, nail grind, and other pampering treatments. The team is known for their patience and friendly demeanor, making even the most anxious pets feel at ease. While some areas of the store may be busy, the spacious facilities and vast pet product selection make it a convenient one-stop-shop for pet owners. Despite some minor hiccups with online orders, PetSmart Grooming consistently delivers high-quality services, earning the trust of pet owners and their beloved companions.
They went above and beyond with my pups... he was not thrilled about getting all 4 paws done so they improvised and sang to him and he then had no problem allowing them to trim his nails. Very Happy, thanks!
We have a new puppy, so we went to PetSmart to buy some things for our new puppy bought puppy food, a bed, a box of disposable potty pads, and a puppy gate. Unfortunately the puppy gate didn't help she was small enough to get through the bars of the gate, so we had to improve vise, should have done a better job searching the gate's available for small puppies our fault.
I honestly did not have any complaints about this location upon our first visit. We just moved to the area and we stopped in here the first time so Mila can get a picture with the Easter Bunny. The staff were very friendly and patient with Mila. For some reason, she was scared of the Easter Bunny and has been good with Santa. We visited for Santa pictures. I checked online and all the deals were half the price as the store. I found several items in the store and added them to my online cart. There was an abundance of quantities of each item. I get notified later that most of my items were canceled. That tells me the staff was too lazy to retrieve the items. I tried to cancel the order and they would not allow me to. So I have to wait until it's delivered and then return it. Oh and I opted for same day delivery-at 3pm and it was set for the following day. After all that, most of the items were cancelled and because it was a sale of "buy this many, get this many free", I lost out on a lot of money.The store is relatively neat and clean. The store is very big in size and they carry almost everything you can imagine for pets. Mila is always getting pets, compliments, and treats. The two times we visited was really busy but that could be because it was a weekend day and for events.