Midland Medical Center

Midland Medical Center offers excellent medical care, with a team of experienced doctors, including Dr. Kaplan, who take the time to address patients' concerns and ensure their confidence. The staff is known for their friendly and helpful approach, although some patients have reported difficulty reaching the office by phone, with calls often going unanswered or voicemail messages not being returned. To ensure prompt service, it is recommended to schedule appointments in person rather than over the phone. The reviews of Midland Medical Center are generally positive, with many patients praising the outstanding and responsive staff, from the front desk to the pharmacy. One long-time patient, Dr. Naoh Lee, has been described as an excellent physician with exceptional clinical skills and a caring, down-to-earth approach. The office manager and lab staff have also received high praise from patients. While some negative reviews mention long wait times and issues with specialty medications, the facility is considered well worth the wait, with the office staff consistently described as polite and professional. Patients are encouraged to be proactive in addressing their medication needs, as the medical landscape has changed, and doctors can no longer be expected to handle everything for the patient. Overall, Midland Medical Center is a highly regarded healthcare provider, known for its excellent medical care, responsive staff, and commitment to patient satisfaction.