Place is just OK for single vision glasses, like readers or for nearsighted.
But after 3x over 15 years, for me, they never made my progressive lenses correctly and they are rude and dismissive if you ask them to fix them correctly. I don't know why I ever went back to them but never will again.
Also, my son's frames broke after 3 months and they wouldn't replace them even though they were under warranty.
I don't think the opticians there are very competent and therefore won't admit it when they make an error.
Dec 2025
5.0★★★★★
I've been to several Costco facilities across the country, and honestly I've never had better customer service than here. Monique was super helpful and helped me identify what was wrong with the prescription for a pair of glasses I had purchased at Costco in San Francisco, so I could get a new prescription and have them redone here. Super professional, patient and very knowledgeable. My new glasses are perfect. I'll definitely purchase my glasses at this facility next time. PS: they also have a much larger selection of frames here than other facilities
Jan 2021
5.0★★★★★
I am Nicks wife Linda, I am very surprised to hear of the poor reviews. I was introduced to Costco optical when a friend asked me to help her pick new frames. I was so impressed with the professional help and attendant who was extremely knowledgeable and kind. I had my eye doctor print my script so that I could enjoy their huge variety of frames. I was able to get three pair for the price I paid for just one at the Physicians office. Last month my favorite pair was damaged in an accident and Monique was kind and helpful putting my lenses in a pair that matched. She really knows her profession. Thank-You Monique and thank-you Costco optical!