About MyEyeDr.
MyEyeDr. is a highly-rated optometrist office known for its friendly and professional staff. Patients often praise the doctors, especially Dr. Gonzalez, for her patience, thorough explanations, and excellent prescriptions. The opticians are helpful and knowledgeable in assisting customers with frame selection, making the experience positive. The office is efficient, with a quick turnaround for glasses and sunglasses. Beyond professional service, MyEyeDr. is recognized for its welcoming atmosphere, often going above and beyond to accommodate customers’ needs, such as allowing pets to accompany them during brief visits. However, some customers have experienced issues with communication and customer service, including delays and difficulties with returns. Despite these concerns, many find the place to be nice, convenient, and a place they trust for their eye care needs.
I purchased prescription eyeglasses and couple of months ago and the frames were too large and heavy. I took them back and they worked with me to get replacement glasses saving me a large amount of money! I was treated with patience and understanding. Great experience!
I am from out of state and stopped in to get my sunglasses adjusted. They were so nice and friendly. They adjusted them for me and did not charge me anything. A very pleasant experience. I would get my glasses there if I lived here.
Tricia was extremely kind and helpful. I had lost the rubber piece for my pair of glasses and she replaced it for me right away free of charge. Great customer service, I will be back again for all of my eye care needs in the future!