Mid Florida Dermatology & Plastic Surgery is a business known for its friendly and positive staff, creating a healing environment that positively impacts patients. The ladies at the office are often described as a big happy family, whose excellent care has been commended.
One of the doctors, Dr. Morrison, has been specifically praised for her job in removing a basal cell carcinoma. However, there have been concerns regarding the office's communication and follow-up. A patient called the office, experiencing bleeding where stitches were placed, and was transferred multiple times without receiving a call back. The patient was told they would hear back about the pathology results, but never received a call.
Despite this, the office has been commended for their cleanliness, with the exception of one instance where a room could have used sweeping. They have also been recognized for their professionalism and for accommodating patients with difficult insurance.
In summary, Mid Florida Dermatology & Plastic Surgery is a business known for its friendly and professional staff, who create a healing environment, but have room for improvement in their communication and follow-up. They accommodate patients with difficult insurance, and overall provide excellent care.
All staff members were great. About four or five of them work together as a team as I had surgery in four places or incisions had to be made and then sewn back up. Everything was explained to me in detail. My questions are all answered so overall I was very happy. Dr. Morrison is the best. This is the third time I have had surgeries done by her!
I am very thankful, to my father God. Going through a cancer experience being the patient or the caregiver is very scary, and I was in uncharted territories for myself. Dr. Morrison, and her entire staff is extremely knowledgeable, caring, and let the patient know what’s going on during the procedure. I have had my stitches out and my doctor is very pleased. I would definitely recommend this business sincerely, Felicia Zane Wolcott.
Taylor was caring and compassionate, I do so appreciate her determination to get my approval and appointment expedited. It is rare to find someone willing to go beyond normal protocol and make things happen! Thank you
519 North Dixie Freeway, New Smyrna Beach, FL 32168
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