About Ocean State Air Conditioning & Heating
Ocean State Air Conditioning & Heating is a trusted HVAC company serving Jacksonville and the surrounding Northeast Florida area. They specialize in residential and light commercial heating and air conditioning, offering services such as maintenance, replacement, and duct cleaning. The company is well-known for its expertise in indoor air quality products, including efficient air filtration and purification systems, and services all major brands like Carrier, Trane, Goodman, and Mitsubishi. Customers frequently praise the professionalism and care of Ocean State's technicians and installers. Many reviews highlight team members who have built strong relationships with clients, showing their dedication to quality service and customer satisfaction. For example, customers appreciate the outstanding service provided by technicians like Billy, who is known for being polite and knowledgeable. In one instance, a customer received timely advice from Billy over the phone that resolved their issue without delay. The company is recognized for fair pricing and transparency, providing detailed proposals with various options for new systems. Clients often note that they received prompt service, with installations completed quickly and efficiently, even during busy seasons. Routine maintenance services also receive high praise, with technicians offering helpful suggestions and guidance without extra charges. Recently, customers shared experiences of how Ocean State handled unexpected challenges, such as troubleshooting performance issues with air conditioners. Technicians like Billy and Shane demonstrated their expertise, ensuring that all components were operating at peak performance. The team’s responsiveness and follow-up ensure that systems run smoothly and efficiently. Overall, Ocean State Air Conditioning & Heating remains a reliable choice for HVAC needs in the area, known for its quality service and customer care.
Outstanding customer service. Our system shut down in the evening. We called in and got the machine. Stated our problem. Billy, their service guy called back within minutes. He told me what to try as he was overwhelmed with service calls. He was very polite and his advice was perfect. I did as he suggested and it worked. This company and employees are awesome.
That is all.
Absolutely outstanding service. Our system shut down. Called O/S. Service tech, Billy, called right back. He told me what to try rather than wait until morning. It worked. Billy is not only very knowledgeable but super polite as well. This company, Ocean State, is wonderful to deal with.
Rock on
We have used Ocean State for nearly 10 years. Their customer service and professionalism are the best! Today Billy and Shane came by to troubleshoot a performance issue with our air conditioner. We concluded the degradation of performance (displayed on our ecobee thermostate) was a result of the unusually high precipitation from the previous week. They checked out all the a/c components and found that they were operating at peak performance. Thanks for a job well done, guys!