United Water Restoration Group of Melbourne

Excellent service! Zach and Dennis know this industry. They are qualified to handle challenging mold issues. Owner(s) should clone these two gentlemen and promote them. An incredible asset to any homeowner in need of specialty services. I was hit with a curve ball from Mother Nature after Hurricane Milton. We had water damage that affected our living room and outside deck. Through research, I was able to contact United Water Restoration. They were able to prepare me on the steps required; maintained communication throughout the entire project and finalized the completion steps. Extremely flexible!

I am compelled to write this review because I chose UWRG based on their excellent ratings, and they more than lived up to the expectations.
I needed immediate restoration services after my parents' home tested positive for mold. My first interaction was with Zach, who was incredibly professional yet deeply empathetic to our situation. He quickly provided a thorough and reasonable quote.
Cody then led the project team. Throughout the entire process, the cost remained fair, and communication was swift and clear. The crew took great care to protect the furniture/home and left the area incredibly tidy considering the nature of the work.
What truly sets this company apart… read full review

Jean and Ashley were great, very communicative and professional. Jean especially was very patient and creative in working with my budget and providing different options.

The only hiccup was that there was a bit of delay getting started with demo, I’m not sure what happened there, my tenant had the fans in the unit a long time it seemed and she was not a happy camper.

I was told they were waiting on my carrier to authorize work but given my tenant I had to really insist they get started, there was one weekend where I spoke to the on call manager and in fairness he was very apologetic and then they began demo straightaway. I can understand why they are cautious about… read full review