Family Medical and Wellness Center

Sep 2023

Very expensive! Better to tell them you dont have Insurance. Its more money if you have insurance and if your insurance requires a deductible to be met first, they still charge more money. $149 for cash pay and $179 if you have insurance even though you still pay it. Also you will be there 2 hours they have you wait in the front for 45 minutes and then another in the little room for 45 minutes before you see the Phys Asstnt. A bit much!!!

Jan 2023

I went to this MD Urgent Care to receive a Covid test and treatment after testing positive at home. Upon arriving the girl at the front desk could not tell me what my Copay would be or how long the wait would be. After waiting about 30 min and seeing no patients in the waiting room and only one patient leave since I arrived, I again asked about the waiting time. The same receptionist said it was a 3 or more hour wait. I asked who I was waiting for? She frowned and said if I leave even for a moment she will have to cancel my place on the waitlist. With no patients waiting, coming or going it was clear she was just trying to get rid of me. Well, it worked, I took my business elsewhere.

Oct 2022

Just a heads up to anyone who needs medical care... this morning we needed to take our daughter to urgent care so we went to the MD Now by the Best Buy in Margate (we've used them several times before with good experiences). We got there just as they opened at 8 and I waited behind another woman to check in. The front desk woman tells us that their medical assistant is running late and they don't know when they'll arrive so they can't see patients until then. The doctor was there, but without the MA to triage patients the doctor can't see them. Annoying but there is another location about a mile away. We drive to the next location on 441 in margate and they also don't have an MA. They can't get ahold of anyone at the Tamarac location to check if they are seeing patients. I tried calling the number for the Tamarac location but I only get the main MD Now phone service so that's no help. We drive down there and the doors are locked. A staff member comes to the door and says they don't have a front desk person so they can't see patients bc no one else knows how to check people in. Seriously? We got to the next closest location on commercial and they are open! And seeing patients! But when I say my daughter is only 2 they say they can't see her bc they don't have pediatric equipment (the website states they can see patients 3 months and older). We ended up going to the ER at Northwest Hospital. I know staffing is really hard right now but shouldn't MD Now have a way to cross train their staff to handle this? Or at least a way to check in online and be notified if a location isn't operational? All these people were sitting around getting paid to not see patients bc one person called out. Seems like a bad way to run a business!