PetSmart Grooming

Feb 2024

I took my dog there 3 times and will NOT go back. The first time, I expected my mid-sized Lab mix to be anxious, so I thought nothing of it. The second time, they called me back within the hour to come get her because she would not let them cut her nails and was overly anxious. There was no charge at that time, but they suggested I bring her when it wasn't busy so that she wouldn't get so anxious. Advice taken. I made her third appointment on a day they said would not be busy and indeed there were only two other dogs there upon arrival. Two hours later, I picked her up and was told that she would not let them cut her nails but that she got her bath. My family and I noticed...read full review

Sep 2023

Please do not take your pets here. This location cut my yorkis hair by his testicle to low causing him to have an abrasion. Also having me pay an additional $100 for an antibiotic because it caught infection. The lack of experience these little girls has. Pet smart you should do better in hiring !!!!!

Sep 2023

I will NEVER return to this location or any location to have my dogs groomed. I took both of my dogs to this location for a bath & full haircut @ 12:30 pm & received a phone call @ 4:30 pm to tell me my dogs were ready for pickup. Upon my arrival, I see that only one dog has been groomed and the other one was not. I was explained that my dog was 'aggressive' & that he bit the groomer while she attempted to groom him. I have NEVER, NEVER received this type of feedback from any of the Petsmart groomers, EVER. He's been going there for over 2 years. I find it quite troubling that I wasn't informed of this until I arrived . By the way, they close at 5 & I have a suspicion...read full review