About Waterscapes Pools and Spas
Waterscapes Pools and Spas provides an exceptional experience for pool building, emphasizing customer satisfaction and professionalism. The team listens to clients' requests and crafts beautiful designs tailored to their needs. Communication remains a priority, with regular updates throughout the construction process. Clients appreciate the timely completion of projects and the team's ability to manage any issues that arise. The company effectively oversees subcontractors, ensuring quality work at every stage. Customers have enjoyed a wonderful experience with the professional team, who guide them in defining their preferred design features and attentively supervise the installation and operation of the pool. They receive timely updates and value the prompt attention to minor issues. Waterscapes is highly recommended for its outstanding service, with customers praising the construction manager, Jordan, who thoroughly explains the process, answers questions, and addresses concerns. Clients have been pleased with their Waterscapes Pool and Spa, noting that the design process was easy and enjoyable, particularly with a Neal home. Their goals for pool size and layout were met, and it was exciting to see how easily they could customize it. Jordan has been fantastic, accommodating minor changes and getting creative with the tile work. His quick responses to questions after installation have made clients very happy with their results. Waterscapes is a reputable pool company known for its attention to detail, making it a highly recommended choice.
Can’t say enough good things about this company. We bought a house with an existing Waterscape pool. We had some concerns about some cosmetic issues and had Olivia out to take a look. Long story short this company stands behind its product! Fantastic work and scheduling. Olivia is a gem and knows her stuff.
We built a new home and had Waterscapes design and install our pool. Almost 4 years later and they are still right there helping with anything that comes up.
Gene, with Waterscapes, has been great to work with and always willing to help! Thank you Gene and Waterscapes for making our first pool experience a positive one!
We love our pool!
We really liked the waterscape people. Rob helped us plan and Olivia was a great supervisor during the project. Overall we are happy with the pool.
Our 3 biggest concerns are:
1- The gas connection process was confusing. Since our house was built by Neal with a pool gas connector it seemed to us there could be better communication between Neal the builder and Neal the Waterscape. It was a big expense to have an outside gas company to come and connect it.
2- The damaged sidewalk was avoidable. While we understood damage could occur we never saw any waterscape workers use plywood or cardboard to ease the damage from the heavy equipment on the sidewalk. We are...read full review