About Carpet Mills Direct
Carpet Mills Direct is a highly recommended flooring business that provides an exceptional shopping experience. They have a large inventory for immediate installation and offer a wide range of samples for custom orders. The customer service is praised for going above and beyond, with staff like Bill and John helping customers select the perfect carpet and delivering it promptly, even on short notice. Customers highlight the competitive pricing and the care taken by the installers, who move furniture carefully with good humor. Overall, Carpet Mills Direct stands out for its quality products, reliable service, and commitment to customer satisfaction.
We had a great experience from start to finish. Steve and Bill were fantastic—professional, courteous, and attentive to every detail. The carpet installation was completed beautifully, and we couldn't be happier with the results. Highly recommend!
My family and I have been coming to Carpets Direct for over 30 years. We have always gotten excellent customer service across the board. Installation has always been timely and the installers are informative and professional. They have a variety of services including binding. I have moved to PSL and still rely on Carpet Mills for my flooring needs.
We had a really great experience across 2 purchases. Bill gave us straight forward options with our carpet selections and helped us meet some timing goals during out home renovations. Bill provided excellent customer service from start to finish. The installation teams were on time, worked hard and the installations looked great. This was a great deal on our budget and we we treated very well. We highly recommend this team!!