Wilson Heat & Air Inc. provides exceptional service, impressing customers with their prompt and professional approach. The company's staff is courteous, knowledgeable, and willing to go the extra mile to ensure customer satisfaction. From same-day installations to friendly and personalized service, Wilson Heat & Air Inc. makes customers feel valued and treated like family. Customers praise their quick repairs, with some receiving same-day service on Fridays so they do not have to go without heat or air over the weekend. The technicians are described as professional, courteous, and skilled, capable of installing new AC units and relocating air handlers efficiently. Many customers feel secure knowing that Wilson Heat & Air’s team will respond quickly if their A/C or heater fails, especially as a local business that has consistently provided top-notch services. Even when customers cannot be present, their families report courteous and polite technicians who identify and repair issues promptly.
We contacted Wilson after our unit did not heat our home overnight. It's an abnormally cold time in Florida recently and upcoming, so time was of the essence with two young children in the home. Our technician, Nick, arrived that afternoon. Nick quickly diagnosed the problem and had the supplies brought over to repair it so we didn't have another cold night ahead. He also took care of servicing our unit while he was here. I was impressed with how quickly they responded and for the extra-mile-service, the price was great as well. Will definitely be returning customers for good! Thank you guys.
Extremely fast response time and had me up and running the same day. I was amazed with how nice and professional they are. Really appreciate your teams effort and highly recommend them.
Had my outside AC unit moved today about 10ft around the corner of our driveway, out of the way of vehicle traffic. Bobby, our Wilson’s AC Tech arrived early to start the work and did outstanding job! Efficient, professional and knowledgeable are all traits the techs at Wilson’s AC possess. Their pricing is also fair and reasonable. They also installed our Trane 5 ton AC unit a couple years ago and did a fantastic job as well. I cannot recommend Wilson’s AC high enough to folks in the surrounding Lake City area. Do yourself a favor, next time you need any HVAC work, call Wilson’s AC, you won’t be sorry!