Reviews for Touchstone Heating & Air Inc
Write a reviewFrom Touchstone Heating & Air Inc
Hours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards offers military discount
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Google: 4.8/5 Facebook: 5/5 BBB: A+Touchstone Heating & Air Inc
490 SE 3rd Ave, Lake Butler
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The whole company is super nice & helpful. Everyone explains what is going on so you can understand it. Ronald was awesome. They do great work when you are in a time of need. Our ducting was messed up from some animals and Ronald found it showed me. They had to order in the parts & it would be a few days before they came in. I have a wife & 3 kids in the house and this was in middle of last summer. They had 2 other gentlemen come out with 2 loaner window units to get us by until the parts came in at no additional cost. That’s going above & beyond helpful. We will always call them with our needs. A loyal customer for life. Thank you again for taking care of my family.
We have been customers for almost five years. Always good communication, professionalism and service. Yesterday our AC went out on a Saturday afternoon and the next day was the company-wide annual event, one of the few days of the year they are full closed. But knowing it would be a hot July day, they had a technician out to us at 7am on a Sunday. He fixed the broken capacitor quickly and got us up and running. Touchstone is a company built on the best ideals of service and honesty.
Mark came out and looked around gave us several options. Very knowledgeable and and answered all our questions. Scheduled the installation and show up on time. There was 5 guys that showed up had the new heating and air installed very quickly. They all were very polite and friendly. They cleaned up there mess before they left. The price for what all they had to do to put in the unit was a very good price. The service was impeccable and would recommend them to anyone looking for a new unit.Services: A/C system dismantlement