Vetco Total Care

Sep 2023

Pros: Last minute appt availability. (scheduled day before). Receptionist I dealt with was very sweet. And the vets handled my cat with care, compassion and were super informative. They were upfront with pricing and there were no bait and switch tactics. Cons: Upon checkout, during a shift change, I couldn't help but notice the staff member coming off of break looking like she'd rather be anywhere else but at work. Weird vibes for sure especially when they are a customer facing position. She must be the one everyone's complaining about. As a manager myself, YOUR manager should be ashamed of keeping such people in their team. Especially after months of complaints.

Aug 2023

I love this place, they have taken care of my babies and their staff is so kind and knowledgeable. I cannot rave enough about them. We can usually get an appointment pretty quickly when something is wrong with our pets. And the results are quick too. I have nothing but great things to say.

Aug 2023

My dog Liam was seen immediately and treated well by the techs. The Dr. was informative, courteous, and discovered he hadanear infection. The Dr's assistant was pleasant and thoughtful to my dog. My one complaint is regarding the tech, whose name I did not write down, and was responsible for irrigation of Liams ear. She spoke to my wife in an unprofessional, condescending, and was completely rude to her. My wife asked about a charge of $80 dollars for two bottles applied to each ear, even though it was only one that was infected. The tech responded by stating the obvious and said he does have two ears doesn't he? She was impatient, and very dismissive.