Visionworks is a leading optical retailer with over 700 locations across 40 states and Washington, D.C. They are committed to providing customers with a superior experience. Visionworks offers a wide selection of glasses and contact lenses for men, women, and children, featuring high-quality designer and exclusive brands, including Ray-Ban. They also provide prescription sunglasses.
Visionworks accepts hundreds of vision insurance plans, and customers can use their FSA for eye exams, prescription glasses, and contact lenses. The eye doctors at Visionworks offer exams for adults and children, encouraging customers to schedule their annual exam.
Customers have praised the excellent customer service at Visionworks. The entire staff, including Gilberto and Keshia, received high marks for their professionalism and ability to explain options and discounts in detail. Many customers found the staff to be kind, helpful, and generous, answering every question and educating them on various topics. The welcoming atmosphere was highlighted, with staff even sharing jokes to make visits enjoyable. Overall, Visionworks is highly recommended for its quality products, wide selection, and exceptional customer service, making it a 10/10 experience for many.
Excellent customer service, all the employees, including the doctor, are very polite, they explain everything in a way that is understandable to the patient/customer. Prices and charges are explained to you in detail and give you options according to your insurance and what you can afford. The place is very clean and organized.
The gentleman in the front took the time to explain my coverage and show me and explain the difference between the different options I had for lenses and what is covered with my insurance. The optometrist was very good as well as was her assistant . Overall it was a great experience.
Office was very clean and good atmosphere. Appointment time was kept, employees were very helpful and polite. Doctor was very informative and did not rush. Gilberto at was excellent, took his time, was informative and helpful. He’s one of the best parts of the place.
18100 Northwest 57th Avenue Suite 102, Hialeah, FL 33015
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