monster auto recovery

Aug 2022

A BIG thank you and hug to Andrea for sending out Philipe and his assistant!! In sweltering hot hot hot Miami Beach heat , these two wonderful professional very knowledgeable men came to help me. I was suffering from sun stroke and they were able to skillfully get my gear out of "p" (park) as the shifter/lever was practically welded/stuck in that position. Kind people (men) were unable to move that darn stick. Thank goodness for Monster Auto Recovery! Philipe and assistant were smart enough to figure out what to do and off I went. Safely and calmly. I had a very long drive in Friday rush hour traffic to Palm Beach County and made it back in 1 piece. I was sick from that beach heat of 94* . Both men were kind, professional and LIFE SAVERS ... Gracias por todo y un abrazo! karina

Jun 2020

This place is horrible they are an illegal business , they towed my car during the day when it was NOT in any place that said TOW AWAY ZONE. They wait until no one is around to tow the car away and this has happen to people who have come to visit for a SHORT WHILE and then they want people to pay them on the spot WITHOUT receipts they are a very Shamy business.

Oct 2019

If I could give this place 0 stars I would, I would not recommend this tow service to anyone. We called to have our vehicle picked up and the phone operator told us 30 minutes at 6:30pm. When we spoke to the driver an 1hr later he said he was with another vehicle and would be to us in about 20 mins. He verified the location of the vehicle drop off and it was the wrong address, I gave him the right address and the price was the same $75.00 for almost a 2 mile tow. Well, long story short after a little over 2hrs I call again and the operator says the amount is still the same and she would contact the driver. She calls back and tells me I will charge you $70.00 instead of...read full review