The optometrist and staff looked like they rolled straight out of bed and into the exam room. Very low energy. Extremely low energy. Not a lot of enthusiasm, folks. The vibes were bleak — really bleak — but somehow, against all odds, they were knowledgeable and got the exam done quickly. Efficient, I’ll give them that. Competence showed up even if motivation didn’t.
The equipment appeared occasionally clean. I did see it wiped down between some patients — not all — which really makes you think. You start asking questions. You wonder. Very much a “trust the process”... read full review
June 2025
I love Costco I’m a loyal customer since 2000 I always use the optical department for my sons glasses I place a order May 27 and on June 1 they call me that I owe $10 was Costco mistake not my go and pay the same day and they call the lab and the glasses was in a process and will get it by June 5 today I call and the glasses not going to be ready for pick up until June 7 . They need to be more responsible.
March 2025
Always a pleasure to go to Costco Optical Miami Lakes. Ana, Alan and rest of staff are amazing as always. I am a customer that's have been going there for many years. Always great price , selection and service.❣️
Efficient. Knowledgeable. Disheveled. Low Energy.
The optometrist and staff looked like they rolled straight out of bed and into the exam room. Very low energy. Extremely low energy. Not a lot of enthusiasm, folks. The vibes were bleak — really bleak — but somehow, against all odds, they were knowledgeable and got the exam done quickly. Efficient, I’ll give them that. Competence showed up even if motivation didn’t.
The equipment appeared occasionally clean. I did see it wiped down between some patients — not all — which really makes you think. You start asking questions. You wonder. Very much a “trust the process”... read full review
I love Costco I’m a loyal customer since 2000 I always use the optical department for my sons glasses I place a order May 27 and on June 1 they call me that I owe $10 was Costco mistake not my go and pay the same day and they call the lab and the glasses was in a process and will get it by June 5 today I call and the glasses not going to be ready for pick up until June 7 . They need to be more responsible.
Always a pleasure to go to Costco Optical Miami Lakes. Ana, Alan and rest of staff are amazing as always. I am a customer that's have been going there for many years. Always great price , selection and service.❣️