Locatel Hearing Aid Department

Nov 2023

Just spent the last year with problems with internet issues after I upgraded to 1 gigabyte of service. Since I had upgraded my service I didn't think that what was causing problems with my irrigation controller, wifi cameras, and or using the internet (spent countless hours on the phone with various tech support from these devices to figure out what was going on, but since our internet worked no thirdparty technicians could tell what was wrong with our various WIFI devices). I contacted Local tel when we discovered that our speeds were not showing the speeds we were paying for and they did get a service tech out and confirmed that all of the hardware was working properly,...read full review

May 2023

I can only speak to experience with their customer service and online ordering system, and it was bad. I tried to purchase an item listed on their website and could never get through to the online order department or get a response after emailing them about the item. I gather this company does OK with the store locations, and that they tend to cater to Spanish speaking customers. Operators who answered my initial calls seemed to incapable of communicating in English, and had to route me to someone who could. I emailed, left a voicemail message and tried several times to connect to the online order dept by phone. My calls were misdirected, cut off or went unanswered time...read full review

Apr 2023

I normally get my insulin syringes a block away at Walgreens or online but they were out of the size I like so I went here- Big mistake. If you're not a little old lady you will be profiled when asking for medical supplies. You don't need a prescription for syringes of any size, but they will look you up and down and deny you as if you're a criminal. Then say they can only do it if you have a prescription with them. I said that isn't the law, but They wouldn't back down and said then go get them "on amazon".