I love the Dr that has treated my dog she is wonderful. Now as per the front office girl she needs to get with the program. I came in I said hi to her and signed in. 2 clients came in after me and she spoke with them. She never picked up the sign in sheet to see who has signed in. Both other clients were called in and then she asks me did you sign in. She has seen me sitting there, she even came out to play with a dog but never acknowledged me. 1 hour latter and I'm still sitting in the lobby for an ear infection. Her name is Tiffany and she really need to be trained better in customer service. Not good for your practice.
August 2022
We have taken our dogs to Companion for boarding for many years, and they have enjoyed the best of care and kindness. The staff is very considerate, and we pick up a sweet-smelling, happy dog. We feel confident that if any problem arises, there will be a veterinarian on hand.
March 2022
This is a review, belated, as it was last year when I visited Companion Animal Hospital and Boarding, but regardless, this is something that needs to be done. Sorry I didnt do it earlier. We boarded our two dogs overnight with the understanding that we could pick them up during normal business hours without having to call first as there was to be someone on duty during that time. Arrived to pick them up at about 1 - 2 PM coming back from a trip to central FL and planing to leave in a rush for another four hour trip to MS. When we arrived at Companion, there was a note on the door stating they were closed for a staff meeting. Tried to call them for about two hours but... read full review
I love the Dr that has treated my dog she is wonderful. Now as per the front office girl she needs to get with the program. I came in I said hi to her and signed in. 2 clients came in after me and she spoke with them. She never picked up the sign in sheet to see who has signed in. Both other clients were called in and then she asks me did you sign in. She has seen me sitting there, she even came out to play with a dog but never acknowledged me. 1 hour latter and I'm still sitting in the lobby for an ear infection. Her name is Tiffany and she really need to be trained better in customer service. Not good for your practice.
We have taken our dogs to Companion for boarding for many years, and they have enjoyed the best of care and kindness. The staff is very considerate, and we pick up a sweet-smelling, happy dog. We feel confident that if any problem arises, there will be a veterinarian on hand.
This is a review, belated, as it was last year when I visited Companion Animal Hospital and Boarding, but regardless, this is something that needs to be done. Sorry I didnt do it earlier. We boarded our two dogs overnight with the understanding that we could pick them up during normal business hours without having to call first as there was to be someone on duty during that time. Arrived to pick them up at about 1 - 2 PM coming back from a trip to central FL and planing to leave in a rush for another four hour trip to MS. When we arrived at Companion, there was a note on the door stating they were closed for a staff meeting. Tried to call them for about two hours but... read full review