Sears Appliance Repair

Oct 2023

David called to provide his estimated arrival window. He arrived in the earlier part of the scheduled window which was a plus for me. He was professionally dressed, neat appearance and had all of the tools to complete both scheduled jobs. My washer needed all four suspensions replaced and the dryer was a routine maintenance. He worked effectively and efficiently and just like that both jobs were completed. Just as neatly as he rolled in he neatly rolled out leaving my laundry room tidy. He thanked me for being a valued Sears customer and was off. Thank you David! Thanks Sears! P.S. - I purchased the 5yr. plan at the time of purchase (Kenmore Washer & Dryer) before the...read full review

Aug 2023

I called Sears after a local company wanted to charge $500+ (they said because of the price of the part) to fix my dryer. Ismael came on time when scheduled. He communicated well with me about when he would be arriving. He arrived, and promptly fixed my machine, and the part was $17.00. The total bill was less than $150.00 (I have the home warranty). He even cleaned out the vent and removed all the clothes that had fallen behind there for years. I am so pleased with his service and that of Sears.

Jul 2023

I am thankful for DUNIESKY A Carvajal, the technician that was sent to my property. First off he called with a pretty much exact time of arrival. He took his time to listen to me explain what was going on with the AC. He located the problem and explained to me what was happening with the unit. And what needed to be done to fix it. He was very patient , honest in my opinion, respectable and carried himself approachable. If I ever have to use Sears again I hope he is the one to come back. Oh he spoke English so we didn't have communication barriers which I truly appreciate. DUNIESKY represented your company exceptionally well. He is a keeper (food for thought)