The ladies have always been very nice and I've never had to wait, BUT they are NEVER open during their advertised times. They've lost my business a couple of times because of this.
August 2024
I took my daughter for her birthday, our first visit, it wasn't the best starting off. As I explained to the tech I only wanted for my 6 year old a basic manicure pedicure, they kept trying to get me to put gel on my 6 year old's nails.
On top of that the tech hot up set when I told her no, and for my daughter I told her to use a little pink and showed her the colors, this lady switched the color without asking me.
I don't appreciate how she got upset and was rude and could use some customer service training. I don't plan to go back.
May 2024
Thought I was going a good deal and quality service, I was not. My nails yellowed, came off, and had to be filled way earlier than normal. When I went to a new salon, a customer there heard me talking about my experience at Eden and said theirs, and their daughter-in-laws experiences were the same.
The ladies have always been very nice and I've never had to wait, BUT they are NEVER open during their advertised times. They've lost my business a couple of times because of this.
I took my daughter for her birthday, our first visit, it wasn't the best starting off. As I explained to the tech I only wanted for my 6 year old a basic manicure pedicure, they kept trying to get me to put gel on my 6 year old's nails.
On top of that the tech hot up set when I told her no, and for my daughter I told her to use a little pink and showed her the colors, this lady switched the color without asking me.
I don't appreciate how she got upset and was rude and could use some customer service training. I don't plan to go back.
Thought I was going a good deal and quality service, I was not. My nails yellowed, came off, and had to be filled way earlier than normal. When I went to a new salon, a customer there heard me talking about my experience at Eden and said theirs, and their daughter-in-laws experiences were the same.