Closed

Aug 2022

BUYER BEWARE! Specifically told the owner I did not want formaldehyde keratin treatment and she did it anyway, instead of the organic type, citing this formaldehyde and make up anyway so don't worry about it. She does not do everything the client asks. She did not properly dry my hair after applying the treatment, only dried it for 20 minutes and then told me to walk around. CARELESS NEGLIGENCE.After applying a keratin treatment the hair is supposed to be heat dried promptly. She dropped everything and ran out after a technician for 10 minutes.I now have to get the keratin completely REDONE.She also did a terrible job on applying color to the roots, Roots were showing...read full review

Jan 2022

BUYER BEWARE! Specifically told the owner I did not want formaldehyde keratin treatment and she did it anyway, instead of the organic type, citing this formaldehyde and make up anyway so don't worry about it. She does not do everything the client asks. She did not properly dry my hair after applying the treatment, only dried it for 20 minutes and then told me to walk around. CARELESS NEGLIGENCE.After applying a keratin treatment the hair is supposed to be heat dried promptly. She dropped everything and ran out after a technician for 10 minutes.I now have to get the keratin completely REDONE.She also did a terrible job on applying color to the roots, Roots were showing...read full review

Jan 2022

Very pleasant but extremely UNPROFESSIONAL. She was more concerned with used dryer maintenance my keratin treatment.Cap dried partially then AIR dried, then minimally hand dried. Left right side for 10 minutes to chase down dryer maintenance guy! Have to get completely redone-cor AND keratin Get what you pay for. In this case, I have baked hair treatment. She refused to refund. WILL NEVER GO BACK- BUYER BEWARE