After having 2 other companies showed up at my home to work on the A/C only to have the unit go down again in less than 3 months, a 3rd company (Vortex) was brought in. Right away, we could see the different from the Technician standpoint. Oscar asked a lot of questions to better understand what was going on, but also what the other companies did or did not do. After a thorough inspection, Oscar determined that there were several things wrong with the unit, rather than just the backed-up drainpipe that the other 2 companies had pointed out. He then came back a few days later (as we were working through a claim with our home warranty company) and performed all the... read full review
June 2024
My air conditioning was shot and they came out quickly, gave me a quote and was able to install it the next business day. Great communication and very good at explaining the situation. I am a retired general contractor and have had AC companies install dozens of ACs over the years. They never tried to sell my something that I didn't need and were completely honest throughout. They were clean and efficient and got the job done. I would definitely recommend them. I'm not in Jacksonville as the site says. I am in Tampa Bay.
June 2024
I have had many repairman come to my home over the years however never have. I had a service professional like Oscar. Oscar was a gentleman. He was thorough, conscientious, and diligent. He walked me through everything that he did explaining everything as he went along. I am going to remember Vortex and remember Oscar and when the need arises, I will call and ask for Oscar to come back! If all of the Vortex technicians are as terrific as Oscar, then Vortex is one hell of a company.
After having 2 other companies showed up at my home to work on the A/C only to have the unit go down again in less than 3 months, a 3rd company (Vortex) was brought in. Right away, we could see the different from the Technician standpoint. Oscar asked a lot of questions to better understand what was going on, but also what the other companies did or did not do. After a thorough inspection, Oscar determined that there were several things wrong with the unit, rather than just the backed-up drainpipe that the other 2 companies had pointed out. He then came back a few days later (as we were working through a claim with our home warranty company) and performed all the... read full review
My air conditioning was shot and they came out quickly, gave me a quote and was able to install it the next business day. Great communication and very good at explaining the situation. I am a retired general contractor and have had AC companies install dozens of ACs over the years. They never tried to sell my something that I didn't need and were completely honest throughout. They were clean and efficient and got the job done. I would definitely recommend them. I'm not in Jacksonville as the site says. I am in Tampa Bay.
I have had many repairman come to my home over the years however never have. I had a service professional like Oscar. Oscar was a gentleman. He was thorough, conscientious, and diligent. He walked me through everything that he did explaining everything as he went along. I am going to remember Vortex and remember Oscar and when the need arises, I will call and ask for Oscar to come back! If all of the Vortex technicians are as terrific as Oscar, then Vortex is one hell of a company.