About Fullogic
Reviews for Fullogic
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Monday: 9:20AM - 5PM
Tuesday: 9:20AM - 5PM
Wednesday: 9:20AM - 5PM
Thursday: 9:20AM - 5PM
Friday: 9:20AM - 5PM
Saturday: ClosedSunday: Closed
Fullogic is a logistics service that offers international package delivery, but it faces significant challenges in its operations. Customers have reported that the service is expensive, charging $4.50 per pound plus insurance, which has raised concerns about the value for money. Many packages arrive at Fullogic's facility, leading to inefficiencies and bottlenecks in processing. Notifications about package arrivals can take over a week or may not be received at all, causing frustration for customers. The receiving and shipping processes at Fullogic struggle to keep pace, affecting overall customer service. There is a lack of reconciliation to ensure that what is ordered matches what is shipped, which can lead to missing items being the customer's loss. Customers have also noted high staff turnover, resulting in inconsistent service and inaccurate product descriptions. Despite these issues, some customers have praised Fullogic for its professionalism and timely deliveries, suggesting that there are positive experiences to be had. The service has received recommendations for its efficiency, but the overall feedback indicates a need for improvements in communication, accountability, and process reliability to better align with the high delivery costs.
Be aware of the following: 1) A super expensive service of delivery of your purchases for a hefty $4.50 / pound plus insurance 2)too many packages arriving at this facility, are making the process inefficient, sluggish, a bootle neck, which indicates short of labor and high turnover, there’re indications that the process has been streamlined, but at the cost of lowering the service to the consumer. Notification of packaging arrivals are taking too long, more than a week and some are never reported.Some of your purchases you shipped there will not appear as received, even though the tracking number says it was delivered there. That’s your loss. 3) The receiving,...read full review
At first it seemed like a good idea... But definitely if you are looking for serious people these are not it.The packages did arrive and they arrived well, that's why I give them one star, the other star is for the attention that was not bad.However, be careful to ask everything before because they take things and ghost rates that are not on their page or anywhere and there is nothing left to do but accept or you are at great risk of not receiving anything
(Translated by Google) Excellent service, compliments, everything arrived on time, they are very professional and have very good rates.Highly recommended.(Original)Exelente servicio, cumplidos, todo me llego a tiempo son muy profesionales y manejan muy buenas tarifas.Super recomendados.