Aromas Medspa at Doral

Aromas Medspa at Doral provides advanced and painless laser and medical aesthetic treatments, utilizing expert training and experience to achieve impressive results. The treatment facility is clean, and the staff is professional, kind, and knowledgeable. Patients can expect excellent service, competitive pricing, and a secure environment. Aromas offers a variety of services, including laser hair removal, skin pigmentation, body treatments, skin rejuvenation, and cosmetic procedures, all performed by skilled and enthusiastic professionals. Recent reviews highlight the amazing and helpful staff, with some noting occasional unresponsiveness via text and a strict confirmation policy. Daidi has been praised for her professionalism and skill with needles, making for a comfortable experience. Another client enjoyed a mini facial with Maria Matos, who took the time to suggest personalized treatments. Feedback also indicates that Aromas values customer experiences, as they reached out to a client who had a less-than-ideal first visit, offering a complimentary service. Carmen, the new aesthetician, provided a relaxing and thorough facial, enhancing the client's experience. While some clients appreciate the friendly atmosphere and cleanliness of the establishment, there have been concerns regarding session interruptions due to missing materials and equipment issues. One client felt that the language barrier made it difficult to communicate their preferences during a facial, which led to a misunderstanding about the treatment received. Despite the warm demeanor of the staff, some customers have expressed disappointment over not receiving the full experience they expected. Overall, Aromas Medspa aims to deliver quality service but may need to address certain operational challenges to enhance customer satisfaction.