About Ulta Beauty
Ulta Beauty is a large beauty retailer offering over 25,000 products from 500 brands. The store is well-stocked, making it a good option for those who know what they want. However, some customers have reported issues with understaffing and long checkout lines. Additionally, some staff members have been described as lacking knowledge about products, which can make it difficult for customers seeking advice. On the positive side, many customers have had great experiences with specific stylists, such as Robby V and Paula. Robby is noted for providing excellent haircuts and for his professional approach, while Paula is praised for her friendly demeanor and attentive service, consistently delivering beautiful results for blonde hair. The store also offers various services like hair, skin, and makeup services, as well as ear piercing. Conscious Beauty options are available, including vegan, clean ingredient, and cruelty-free products. Overall, Ulta Beauty's product selection is a major draw, and while customer service can be hit or miss, some stylists stand out for their exceptional skills and care.
I decided to try the salon at Ulta since my hair stylist moved away and I’ve been in need of an alternative. I loved getting Ulta points for getting my hair done!! I’m giving 5 stars as there was no wait time, it was super easy to make an appointment, and the price was as expected (and very reasonable compared to private stylists). Robby V cut my hair, it looks great and he did an awesome job brightening it up. My only issue was with Stacy (I think that was her name)…. she’s another stylist there who had absolutely nothing to do with my appointment, but clearly had a problem with my stylist and was completely unprofessional about it. She kept coming over to us...read full review
Paula is absolutely amazing! She’s so friendly, attentive, and truly listens to what I want. I always feel like I’m in great hands with her honest guidance and expert touch. She consistently does a beautiful job on my blonde hair — I leave the salon feeling confident and refreshed every time. Highly recommend Paula to anyone looking for a talented and trustworthy stylist!
The first time I visited Paula for my haircut, she made me feel comfortable and she understood my hair immediately. She won me over as a frequent client. I highly recommend Paula for a good haircut and a friendly service.