About National Spine & Pain Centers - Delray Beach
National Spine & Pain Centers offers prompt and professional medical care in a welcoming environment. The front desk staff is polite, helpful, and makes patients feel comfortable. Dr. Cartledge is highly regarded for his kindness, professionalism, and thorough explanations. The staff, including Evelyn, are known for their excellent customer service, even though there have been some initial turnover issues. Appointments often run on time, and care is delivered efficiently. Patients appreciate the staff’s organization and attentiveness, with the front desk offering extra help, such as assisting in locating nearby surgical centers. The office managers, Claudia and Ashley, are praised for their professionalism, kindness, patience, and understanding, earning high marks from patients. Overall, anyone seeking care here can expect respectful treatment and attentive service from start to finish.
I highly recommend National Spine & Pain Centers in Delray Beach and am thankful to have been referred here. Dr. Cartledge was knowledgeable and took his time explaining everything clearly. The support staff was excellent. Parys and Elasha, were kind, organized, and professional. At the end of my appointment, the front desk even offered to help me locate the nearby surgical center after I mentioned having trouble finding the office initially. That level of attentiveness really stood out. Anyone considering care here can feel confident they’ll be treated with professionalism and respect from start to finish.
Throughout the few years I have been a patient at National Spine and Pain there have been a few issues and at one point I thought to find a new doctors due to administrative issues. Now I can not say enough about the office managers and the front desk. The office manager Claudia is nothing short of an amazing asset. She kept her word to me and is an example of professionalism and kindness. The other office manager Ashley exemplifies patience and understanding that we do not see often. Both of these ladies get 5 stars from me and I would give them 10 if I could.
Recommend Dr. Cartledge and his Delray Beach staff for all you spine, back, knee and whatever hurts. He asks and listens and then makes recommendations entirely up to you. Have been seeing him for 4 years as well as my husband.