About Kilbourne Heating & Air Inc
Kilbourne Heating & Air Conditioning has been serving customers since 1986, specializing in heating, cooling, and ductwork services. Customers appreciate their excellent, prompt, and professional service, often highlighting the friendly and knowledgeable technicians who provide clear explanations of their work. The company is known for exceeding customer expectations by offering honest service with integrity. They are quick to resolve warranty issues and are willing to address problems promptly, even on Sundays. Recent reviews mention thorough maintenance checks at reasonable rates, with technicians like Eric and Kellen delivering exceptional service. Customers have praised their honesty, professionalism, and the consistent presence of familiar technicians, which builds trust and satisfaction.
Everything about Kilbourne is top notch. Emily who you encounter first is very caring and has always been very accommodating and arranging what was needed. Eric and Yellen always diagnose the problem correctly and quickly and then expertly fix the issue. So very respectful and personable. Ive been using a Kilbourne for about 20 years and found them to be very fair with their pricing and have never disappointed.
I called for an AC replacement. Mike the owner, came out promptly, evaluated the situation and offered several types of whole house systems. Within, hours, I received the quotes and called back with the one I chose. The new one was installed in one day and is working great. The staff and installers were there for me, answered, all my questions, and showed me how to operate the system. They left my place clean and I am cool again. Five stars Thank you.😀
Five Stars!!! Eric was great, kept us posted on his arrival time, very knowledgeable and reasonably priced. Gave recommendations on installing pump to avoid drainage issues. Do not hesitate to contact Kilbourne!