Ford Business Trucks

Oct 2023

Went to this dealership last month for an oil change and had a great experience! There was a little wait but had excellent customer service. A nice waiting area and a place to grab a bite to eat as well. The service department was attentive and followed through all the services. I would recommend this dealership for any maintenance.

Feb 2022

I bought my new Mustang Mach E from Auto Nation Ford in Sanford. They suggested I take my car to Gary Yeomans Ford in Daytona to have the windshield/roof seal recall issue taken care of. The service mgr in Sanford contacted someone at Gary Yeomans who had someone call me to set up the appointment.I dropped the car off last Monday. Beverly, in the service department, was great in taking care of the paperwork and walking down to get my Hertz Edge loaner. The repairs typically take two days. Mine were delayed because of two employees at the glass company calling in sick. The car was ready Friday morning. Ben Burrows was my service rep and did a great job of keeping me informed and giving me options. The Ford App also helped me know exactly where my car was.I picked the car up Friday and noticed a problem with the rear hatch (an intermittent problem I'd had before). Ben had a technician on it, literally in two minutes. 10 minutes later it was fixed and I was on the road.Professionalism, courtesy and got the job done. Every single person I interacted with at the dealership acted as if my name was Mrs. Yeomans. It was worth the drive from Lake Mary to go to Gary Yeomans Ford.

Nov 2021

I ordered my 2021 Ford Bronco through Gary Yeoman over 16 months ago, because they were on an original list of dealers who promised not to charge ADM (Additional Dealer Markup) on these very popular Broncos. It wasn't supposed to be a problem, but then the pandemic affected the supply chain of car parts on a level that was not foreseen by anyone in the world.When the Broncos finally started rolling off the line, several dealerships decided to jack the prices up on the Broncos, screwing over these people who had been waiting literally over a year for their trucks that Ford had promised them MSRP protection on. The dealers were sneaky. They didn't touch the MSRP, but they did tack on that ADM.They increased the price on these guys by anywhere between $5-20K, sometimes right as the order was happening, sometimes not until the reservation holder showed up to take their Bronco home. This was not the norm, but the vocal minority of those getting screwed over were very upset about this online, which made me very paranoid about my own situation. Luckily, the salesman I got teamed up with was Henrik Host-Madsen. He goes by Henry. There were several opportunities along my journey where he and/or his management team could have jacked me up, but they did not. This poor guy, I was texting him questions and wonderings just about three times a week, and he did an excellent job of assuaging my fears. That being said, I still could have showed up yesterday and have disaster strike, but that wasn't the case. Henry and his team took care of me, let me negotiate on my trade-in, didn't harass me about extended warranties, and the parts/accessories manager even hooked me up and helped me get the most out of my $500 accessories coupon. Did I mention that they gave me a coupon upon my reservation of the Bronco back in July 2020?This was the first vehicle that I ever purchased on my own, and Henry made it so easy for me. He was not shady in any way, shape, or form, so if you want a salesman who's not shady, go up to Gary Yeoman Ford Daytona Beach and ask to speak to Henry. You will not regret it. I'm know I'm going to go back in 5-6 years for the EV Bronco.