The sales representatives did a great job of showing examples of their materials and explaining why their quality off materials were superior to others as well as the warranty. 30 year warranty with no out of pocket for the first 10 years and only $125 service fee for the next 20 years. Their prices are higher than other local roofers, our houses roof of 1800 sq feet cost a little over $25,000. After reviewing the material to be used and the warranty we chose Erie with the warranty being a big part of the decision. The job only took one day and looked great when they were done. Only issue was the printed warranty did not list the $125 service fee that was discussed by… read full review
About Erie Home Roofing
Erie Home Roofing has been a trusted roofing company in the Crestview area for nearly 50 years, manufacturing, supplying, and installing roofing. Customers describe wonderful work with no problems, and crews that are very neat and clean up behind themselves so well that you don't even know they've been in the yard. Sales representatives are described as professional, knowledgeable, honest, friendly, and respectful, never making customers feel pressured. They take the time to answer all questions, explain the entire process clearly, and make sure customers understand all of their options. Representatives are thorough and even show samples of all the materials they offer, which are very high quality with many options to choose from. Customers appreciate that it doesn't just feel like they are trying to sell a product or pressure anyone into signing a deal, and that questions are answered and explained in simple terms for someone who isn't well versed in the handy world. One customer noted that when doubts came up, the area manager was extremely helpful and kind, calming the mind and being reassuring. Another customer was impressed after an initial estimate issue was resolved, with a personal apology and an informative estimate process. Crews are also described as caring and cordial while doing an excellent, thorough job on measuring the house and giving an estimate. The product is also described as excellent, and customers would definitely recommend Erie Home to anyone looking for a new roof.
Reviews
I had a great experience with my Erie Home roofing salesman, Andrew. He was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, explained the entire process clearly, and made sure I understood all of my options. His honesty and communication made me feel confident in my decision. I really appreciated how friendly and respectful he was throughout the entire experience. I would definitely recommend Erie Home to anyone looking for a new roof! 😄
Initially wrote this review because there had been issues getting the estimate. All those problems have been resolved. Ryan, the branch manager, personally apologized for the error and came out to finish the estimate process which was quite informative.
I'm still in the process of getting quotes, but I was impressed with Erie.
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Hours
Location
721 Ashley Drive, Crestview, FL 32536
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