Just wanted to THANK them and let them know how impressed and pleased I am with their customer service this past Saturday.
The good review that I posted in YELP explains it all:
”Rey’s is by far the best place in town for exquisite finish on GUAYABERAS.
Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning.
On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday. I was very distressed.
But Susy, the store manager, immediately promised to do her best to help me. She came through.
She contacted the business OWNER who then went personally (after hours, on a Saturday) to their main laundry facility, located the order and drove it to the shop where Susy was waiting for me to pick up. They went above and beyond!
IMPRESSIVE…this kind of outstanding customer service is
rare. It is very much appreciated and cherished when encountered in this day and age.
You can be 100% assured that Rey’s excellence in dry cleaning is match with their excellence in customer service.”
Thank you with all my heart,
Lilliam Sanchez
Key Biscayne, FL
About Rey's Cleaners
Rey's Cleaners is a trusted name in high-end garment care, specializing in handling luxury clothing, couture fashion, and delicate fabrics with unmatched attention to detail. With over three generations of experience, discretion, and care, they excel at preserving wedding gowns, refreshing designer suits, and even rescuing damaged items. Customers praise the exceptional service, quick turnaround, and the family-owned business's commitment to the local community. Whether it's a stubborn stain or a sudden rip, Rey's Cleaners is the go-to destination for superior dry cleaning and tailoring.
Reviews
Was having a very bad Wednesday morning, blazer had suddenly ripped off, found a quick spot to fix. Rey Cleaner’s staff where very helpful and assisted with the stiching up my blazer like new in 25 minutes.. Great place now I will start to consider if bring my laundry her for supreme service…
Just wanted to THANK Rey’s Cleaners and let them know how impressed and pleased I am with their customer service this past Saturday.The good review that I posted in Yelp explains it all:”Rey’s is by far the best place in town for exquisite finish on GUAYABERAS.Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning.On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday. I was very distressed.But Susy, the store manager, immediately promised to do her best to help me.… read full review
Photos
Hours
Monday 8:30AM - 5PM
Tuesday 8:30AM - 5PM
Wednesday 8:30AM - 5PM
Thursday 8:30AM - 5PM
Friday 8:30AM - 5PM
Saturday 9AM - 2PM
Sunday Closed
Good to know
- accepts credit cards
- garage parking, street parking
- open to all
Location
2323 South Le Jeune Road, Coral Gables, FL 33134
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