I was a little hesitant about going to this place to get my eyelash extensions for the first time because of some of the negative reviews I saw prior to my appointment, but I’m so glad I went through with it. From the moment I walked in, my tech Lianet made me feel comfortable by taking the time to go over the different lash styles and explaining the whole process. She was super nice, patient, and attentive throughout. Lianet carefully listened to what I wanted, and the results were exactly what I had hoped for, if not better! I walked out feeling super happy and satisfied with the whole experience and would definitely come back!
October 2023
Update: New management took care of the non-authorized charges and were very responsive. Seems like they've been dealing with a lot of headaches from previous management and I applaud them for taking swift action to make good on what seemed to be deceptive and underhanded behavior charging me for months on something I never authorized. Thank you to the staff that helped coordinate this and much luck on your business!
September 2023
I walked in at 5:15 pm to try to get a walk in appointment, as forgot to book right before an important work event. I've never seen a receptionist ( happened to be a manager - Marcia Garcia) to fight that hard to get me in by all means, and they were fully booked. I explained that I needed the fastest classic set they can possibly do, she promised to do her best and took my number. She called me back in15 min and got me in 45 minutes later. Her lash stylist Michelle did my full set in 41 minute!! That was the fastest lashes I've ever gotten, and she did exactly as I asked for - very minimal mascara look. Super happy, as I never have time to get them done.... read full review
I was a little hesitant about going to this place to get my eyelash extensions for the first time because of some of the negative reviews I saw prior to my appointment, but I’m so glad I went through with it. From the moment I walked in, my tech Lianet made me feel comfortable by taking the time to go over the different lash styles and explaining the whole process. She was super nice, patient, and attentive throughout. Lianet carefully listened to what I wanted, and the results were exactly what I had hoped for, if not better! I walked out feeling super happy and satisfied with the whole experience and would definitely come back!
Update: New management took care of the non-authorized charges and were very responsive. Seems like they've been dealing with a lot of headaches from previous management and I applaud them for taking swift action to make good on what seemed to be deceptive and underhanded behavior charging me for months on something I never authorized. Thank you to the staff that helped coordinate this and much luck on your business!
I walked in at 5:15 pm to try to get a walk in appointment, as forgot to book right before an important work event. I've never seen a receptionist ( happened to be a manager - Marcia Garcia) to fight that hard to get me in by all means, and they were fully booked. I explained that I needed the fastest classic set they can possibly do, she promised to do her best and took my number. She called me back in15 min and got me in 45 minutes later. Her lash stylist Michelle did my full set in 41 minute!! That was the fastest lashes I've ever gotten, and she did exactly as I asked for - very minimal mascara look. Super happy, as I never have time to get them done.... read full review