Island Way Pools is highly praised for its exceptional service and professionalism in pool construction. Customers appreciate the company's clear communication, knowledgeable staff, and timely project completion. The team, led by experts like Brian and Zach, brings clients' visions to life efficiently, often finishing projects in just weeks. The design process is simple, detailed, and low-pressure, with staff providing regular updates and friendly service. Customers have noted the smooth permitting process and the expertise of crews who are friendly and hardworking. The company also has experience in resurfacing pools and installing new equipment, with many highlighting their reliability, honesty, and high-quality work. The owner, Lance, spends time explaining the process, offering helpful suggestions, and working within budgets. Customers have expressed great satisfaction with additions like new glass tiles and color-changing LED lights, as well as the professionalism of the crews who work around weather challenges without leaving messes. The pool and deck were built quickly and exactly as desired, with friendly and professional workers. Customers also love the small details, like the sound and lights at night reflecting on the water, making the backyard a beautiful space. Many have shared exciting stories and photos of the build process, showing how much they enjoyed watching their pools come to life. Overall, Island Way Pools is a trusted choice for pool installation, resurfacing, and equipment upgrades, with clients grateful for the support, quality work, and friendly service throughout the entire process.
