Directions for Living is a community-focused mental health provider that offers supportive care for individuals with mental health challenges and disabilities. The staff is dedicated and treats clients with respect, creating an environment where people feel cared for and not judged. Many clients appreciate the caring doctors, polite staff, and the overall welcoming atmosphere of the center. The pharmacy on-site adds convenience for those receiving treatment. While some reviews mention issues like understaffing and longer wait times, they also highlight the staff's effort and patience. The organization is recognized for its affordability, making mental health care accessible for low-income individuals. Some clients suggest that offering first appointments via Zoom could help overcome transportation barriers, especially for those with limited mobility or funds. Several stories reflect long-term relationships with Directions for Living, with clients benefiting from therapy, medication, and support that helped them regain memory, live independently, and improve their quality of life. Overall, the center is seen as a reliable, caring place that provides much-needed services for people facing mental health issues, often going above and beyond despite challenges like staffing and scheduling.
I was so worried when I saw how poor the reviews were. I've been going here for about half a year now, the staff are doing their best. When you have a nonprofit like this of COURSE there will be understaffing etc., you just have to be patient and empathetic, you are not the only person needing help. It takes time to setup appointments for the first go-around, that's to be expected. The one comment I'd have is to implement first appointments for psych over zoom as an option, transportation can be barriers to care, especially for low-income folk. Thank you for all you do!
I have been going to DIRECTIONS For Living since 2019. I have always been treated with the upmost respect and I appreciate that they have wonderful doctors in my opinion. The pharmacy is in House. It’s just a wonderful place for people that have mental disabilities. They don’t make you feel like you’re different.
I've been on and off going here since I was 16 for my mental health. I suggest it to anyone struggling with mental health and money surr you have to wait longer which when you're bad is awful but it's tbe nature of paying a lower cost with people who do care. I see a lot of comments about switching people who are caring for you and I get this when you depend on someone but who you get next is usually just as good and again it's a place to go when you can't exactly afford to pay 250 a week it's amazing for what it is I'll always love directions and all the love I receive when I go