About Geek Squad
Reviews for Geek Squad
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Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM
Geek Squad offers a wide range of technical services at over 1,100 Best Buy locations. Services include computer, tablet, TV, home theater, car stereo, GPS, cell phone, and appliance repair and installation. They support most brands, regardless of where the product was purchased. Customers have praised Geek Squad technicians for their exceptional work ethic and helpfulness. Rob received compliments for installing a Pioneer multimedia receiver in a customer’s 2015 Toyota Sienna, being pleasant to work with and showing how everything worked. Mohammed was noted for being transparent and sympathetic while helping customers with computer problems, leading them to a new computer within their budget. While some customers have found scheduling online frustrating, they appreciate the efficiency of in-person scheduling. However, there have been reports of understaffing, especially during busy times, leading to long wait times. Rommie was recognized for going above and beyond to assist customers quickly, highlighting the need for better staffing support during peak hours.
Saved my photos! Was making a backup of my photos from my phone but they all disappeared halfway through. I ran to GeekSquad and Carlos not only was able to get them back but also make a backup copy without any issues.
Rob was great! He installed my Pioneer multimedia receiver in my 2015 Toyota Sienna. He was really pleasant to work with and even showed me how it all worked and connected. I’m a very happy customer.
Mohammed was a huge help to us! Me and my girl went in with some computer problems and he was very transparent and sympathetic with us. We ended up going with a new computer within our budget! He was very open, honest, and real, thats all we can ask for.