The owner, Tyler Lancaster, does not honor his word on warranty or on poor work. We paid him $55,490 in Jan 2020 and we strongly suggest that anyone considering this firm follow the lead of builders who are now avoiding this once good firm. If not then hold back at least 10% for one year to insure he honors his “warranty”. His foreman said that Tyler told him that prior customers are “low priority”. And he is too busy with his new “pool company”. Specifically, the grass at our new home was never rolled and is full of ruts, we had to spend over $2,000 replacing the irrigation system he installed and then after months of promising to replace a dead tree in lieu of repairing the grass, he then refuses saying it he cannot afford it. Of course he now denies everything and blames everything on others, but I am more than happy to share the complete text conversations with any prospective customer and invite you to inspect our place before you make the same mistake we did.
Dec 2019
Great team with vision and tons of skills
Dec 2019
Tyler and the team at Lancaster Designs are true artists. The vision they have for landscape is exceptional. They do not simply splotch plants in the ground. Instead, they create a truly cohesive look that will maintain its beauty for years to come. From exotic palm trees and plants, to creative and unique hardscapes, Lancaster Designs does it all. If you want your Landscape done right and done well, this is your company.
The owner, Tyler Lancaster, does not honor his word on warranty or on poor work. We paid him $55,490 in Jan 2020 and we strongly suggest that anyone considering this firm follow the lead of builders who are now avoiding this once good firm. If not then hold back at least 10% for one year to insure he honors his “warranty”. His foreman said that Tyler told him that prior customers are “low priority”. And he is too busy with his new “pool company”. Specifically, the grass at our new home was never rolled and is full of ruts, we had to spend over $2,000 replacing the irrigation system he installed and then after months of promising to replace a dead tree in lieu of repairing the grass, he then refuses saying it he cannot afford it. Of course he now denies everything and blames everything on others, but I am more than happy to share the complete text conversations with any prospective customer and invite you to inspect our place before you make the same mistake we did.
Great team with vision and tons of skills
Tyler and the team at Lancaster Designs are true artists. The vision they have for landscape is exceptional. They do not simply splotch plants in the ground. Instead, they create a truly cohesive look that will maintain its beauty for years to come. From exotic palm trees and plants, to creative and unique hardscapes, Lancaster Designs does it all. If you want your Landscape done right and done well, this is your company.