About Thunder Chrysler Dodge Jeep Ram
Thunder Chrysler Dodge Jeep Ram in Bartow, Florida, provides an outstanding car buying experience, known for excellent customer service. The staff is recognized for treating customers with respect and delivering quick solutions to issues. Many customers appreciate the professionalism of the team and the in-depth explanations throughout the purchasing process. The dealership specializes in new and used vehicles, financing, and service and repair. With knowledgeable staff members eager to help, Thunder Chrysler Dodge Jeep Ram is a reliable destination for anyone in the Tampa Metro area looking for a vehicle. Customers have praised the dealership for its modern buying experience, which is often easy and convenient, especially with online options. The sales team, including Mr. Craig Smith and Jim Swearingen, is noted for their ability to work with customers to reach satisfactory deals. Additionally, the service department has been highlighted for their effective communication and responsiveness, handling repairs like complete axle replacements and tire rotations. Overall, many recommend Thunder Chrysler Dodge Jeep Ram as a top choice for both purchasing and maintaining vehicles.
The salesman Mr Craig Smith and the entire staff did an absolute fantastic job of getting my deal wrapped up on the truck and price I wanted. The entire buying experience, pick up and delivery was very modern ,mostly online, easy ,convenient, and completely professional. I would highly recommend them to anyone. Thanks Again Thunder Chrysler.
horrible customer service. Dropped of a vehicle to check the battery first thing in the morning and after multiple attempts to get an update, no response. I have left numerous messages and can get no one to call me back to at least provide an update. This is not the 1st time I have had a problem with their service department. Once this issue is resolved, it will probably be the last for me.
Update: Battery was replaced, under warranty. Response and updates significantly improved by service dept. Unfortunate that this occurred after my 20 mile trip to visit them personally to get finally get answers.
I would have liked to have the testing and battery replacement...read full review
I wanted to take a moment to share my positive experience with Thunder Chrysler Dodge Jeep Ram following my recent Jeep purchase.
I purchased my first Jeep, a beautiful two-door Jeep Wrangler JK, and my initial interaction was through an online inquiry. Craig Smith responded promptly and provided me with all the necessary information about the vehicle. The very next day, I visited the dealership to finalize the purchase, which was an easy and pressure-free experience.
A couple of months later, I encountered some issues with the AC and other components. Despite the long commute travel to Bartow, FL, I chose to return to the dealership where I purchased my vehicle...read full review