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Clay understood my issues right away and was able to provide the relief I sought. Staff was friendly and efficient.
Coastal roofing is an amazing company tht truly cares , the owner will personally come out and inspect the job before it’s finished , totally impressed if you want a professional job with a company tht values its workmanship choose this company you will be totally pleased with them , we had one thing we needed tweaking after job was completed and the owner listened to our concern and had the issue fixed in a timely manner with no problems!!!! They always answer there phones and address any concerns you might have ,highly highly recommend;)
Great spa experience overall! The services were excellent, and the setting was beautiful and relaxing. Just a heads-up: if you’re planning to use the amenities, they’re located at a different (but walkable) location. However, the shuttle is only available to overnight guests, which was a bit of a letdown. Aside from that small hiccup, we had a wonderful afternoon and would definitely return.
Staying at the Ritz is a dream come true!!! It was nice to stay at a 5 star hotel that is dog friendly. In our experience, hotels usually designate "dog friendly" rooms that are often in undesirable locations of the hotel. We did not feel that way here. There were dogs everywhere! Prob just as many dogs as kids!!! Check in was a bit rough...our room was not ready till about an hour after check in time. We were exhausted from a short night of sleep and delayed plane ride --just wanted to get to our room. We had to check on the status twice. Not what we expected!! The second person we talked to was very friendly and apologetic. They said they would comp us for the trouble by reducing the daily charge but I never saw this on my bill. This was disappointing. I was surprised they said they would do that so maybe they tried but weren't allowed. Who knows! The rooms were fine - nothing fancy and a bit outdated. Everything was very clean tho. And the beds were very comfortable. We enjoyed the nice coffee station and fire table on our patio. The restaurants they have are pretty good. We really enjoyed getting room service - much easier with our pup. We stopped by the gym to fill up our water bottles and they have a great water station and fruit bowls. All of the staff we interacted with were lovely and friendly. They were happy to give us tips about the area and recommendations too. The location is unbeatable- right on the beach. We enjoyed morning walks to see the sunrise. And it's close to Fernandina Beach which was such a charming area. We would def stay here again!!!!
