JCPenney - PERMANENTLY CLOSED

The JCPenney Salon is dedicated to helping clients look and feel their best. The salon offers a wide range of services, including haircuts, hair coloring, styling for events, keratin treatments, and natural hairstyles. Customers appreciate the expertise of the stylists, particularly one stylist known for her exceptional service and skill. With a focus on client satisfaction and a commitment to quality, JCPenney Salon is a great choice for anyone looking to change their look or prepare for a special occasion. Booking a consultation is encouraged to experience the premium service. The store also offers a variety of clothing options, including lined slip dresses, formal and cocktail dresses, and business casual attire. The clothing sections could benefit from some rearrangement and updated designs to create a more visually appealing experience. Customers have also noted the need for updated flooring or carpeting in the commercial areas to improve the overall appearance and ease of upkeep. The customer service experience has been praised, with one reviewer highlighting the smooth and graceful handling of returns by a staff member named Quin, even in the face of technical issues and other interruptions.