About Delaware Eye Institute
Delaware Eye Institute provides excellent eye care with a focus on patient comfort and advanced technology. The staff is described as cordial, professional, and efficient, ensuring a smooth process from check-in to check-out. Patients appreciate the thorough examinations and the caring approach of the doctors, who take time to explain treatment plans and answer questions. Some patients mention that the team of doctors does a fine job, though they suggest better coordination among staff to reduce the number of trips needed. While the care is highly regarded, wait times can be long, and the front desk service has received criticism for poor sign-in procedures, leading to frustrations. Patients also note that after dilation, waiting in a bright area is uncomfortable. Despite these issues, Delaware Eye Institute is recognized for its high-quality care and dedication to improving vision, with services including cataracts, glaucoma, and comprehensive eye exams.
Reception and clinical professionals create a welcoming and competent patient experience.
However, time spent with physician providers seems rushed, lacking time for questions and progress updates.
Love this place! Waiting room is spacious and comfortable . Greeted with friendly people at each stop from the moment we came in until we were through. Drs and techs were very professional, and friendly. I've found my new eye drs!
I met with Abby for eye measurements- she was very professional, answered my questions and set up a followup appointment with Dr. Belson to discuss final surgical procedures. I am looking forward to my cataract surgery- my experience at the DE Eye Institute so far has been terrific! Thank you!
Rosemarie Westberg