About Burns & McBride Home Comfort
Burns & McBride Home Comfort provides heating and boiler repair services. They have technicians who are knowledgeable, professional, and pleasant to work with. The company offers quick and efficient service and is available on weekends. While prices can be high, they are willing to find solutions, even for older parts. Customers have praised their responsiveness, thoroughness, and the high quality of work. Recent reviews mention prompt responses for AC issues, with technicians like Drew and Chris performing refrigerant leak repairs successfully. The team also handles ductwork modifications efficiently, leaving work areas cleaner than before. Burns & McBride has a long history of providing excellent service, with technicians like Oscar, Orlando, and Nick demonstrating professionalism and teamwork. Overall, the company is highly recommended for HVAC needs and system replacements, with a focus on customer satisfaction and quality workmanship. Customers appreciate the company's ability to handle both heating and AC maintenance, especially when purchasing a new home. Technicians like Jake show detailed explanations, professionalism, and respect for the home. For example, when an older air conditioning unit needed over $1000 in repairs, Jake showed what needed to be replaced, explained the readings, and provided repair and new unit options without pressure. The sales manager was also professional, offering different options and warranties, including factory and company guarantees. Additional services like installing dehumidifiers are also well-received. A recent customer was thankful for prompt, professional, and clean service from technician Matt, who installed a basement dehumidifier, ensuring the customer understood how to operate it. The work was completed quickly, even before a holiday, demonstrating the company's commitment to customer care.
My appointment was for both heating and A/C maintenance since we just purchased our house.
Our air conditioning needed over $1000 in repairs since it was an older unit. Jake, our serviceman showed me what needed to be replaced and the readings on his meter where the unit was failing. He gave me prices for repairs and a new unit for us to make a decision. He was no pressure, professional, kind a very respectful of our home.
We decided on a new unit and sales manager was also very professional and gave us a few options a price points to choose from. Along with the
factory warranty, their company offers their own one year warranty.
Matt installed a dehumidifier in our basement so we no longer need to empty our existing portable unit manually. Thank goodness! Matt was prompt, professional, extremely clean, and friendly, and ensured we fully understood how to use this new unit.
An added bonus is that we were able to get this done on a Friday before a holiday. Thank you for taking great care of us, Matt!
Excellent service performed by Jake on air conditioner! Have trusted Burns & McBride for several years with both heating & AC maintenance & service. Highly skilled professionals in HVAC needs. Would highly recommend!