I was a patient for almost 10 years. I actually liked the dentist, his work and the office staff. I didn’t go to the dentist throughout the covid period. When I recently tried to make an appointment I was told since I hadn’t been in recent years I would be considered a new patient and the dentist wasn’t accepting new patients at this time. I think that’s poor business. If I was a patient, I was treated and they still have my records…how then can I be considered a new patient? To the contrary…I am an old patient who this practice just no longer wants to treat for whatever reason. I was always polite and respectful and most importantly…paid my bills on time.
May 2020
This practice is exceptional. From scheduling, payment and treatment all the the staff is knowledgeable and caring. The expert dental care has made my smile stronger and more healthy than it ever has been. Would recommend.
I was a patient for almost 10 years. I actually liked the dentist, his work and the office staff. I didn’t go to the dentist throughout the covid period. When I recently tried to make an appointment I was told since I hadn’t been in recent years I would be considered a new patient and the dentist wasn’t accepting new patients at this time. I think that’s poor business. If I was a patient, I was treated and they still have my records…how then can I be considered a new patient? To the contrary…I am an old patient who this practice just no longer wants to treat for whatever reason. I was always polite and respectful and most importantly…paid my bills on time.
This practice is exceptional. From scheduling, payment and treatment all the the staff is knowledgeable and caring. The expert dental care has made my smile stronger and more healthy than it ever has been. Would recommend.